It looks like your payment was declined because the address you entered matches our records, but the zip code does not. This can happen if your bank doesn’t support zip code verification or if the billing zip code you entered doesn’t exactly match the one your bank has on file.
Here’s what you can do:
Double-check that the billing address and zip code you entered are exactly the same as what your bank has on file.
If you’re sure the information is correct, please contact your bank to ask if they support zip code verification or if there’s an issue with your card.
You may also want to try using a different payment method or card.
If you need more help, feel free to reach out to us!