We totally understand wanting to check on your loved one’s account. Unfortunately we are unable to share that information.
🔒 Inmate Account Balances Are Private
For privacy and security reasons, we are not authorized to share inmate account balances — even if you’re the one sending the money.
💡 Once funds are deposited, they become the property of the inmate.
🚫 What We Can’t Share:
💵 Current balance
🛍️ Purchase history
📉 Any spending activity
We know this might be frustrating, but these rules are in place to protect the inmate’s financial privacy.
Thanks for understanding! 🙏 Let us know if you have other questions — we’re here to help! 💬