The FD500 error indicates the card's bank/financial institution has declined the transaction.
If you encounter this error, we advise you to contact the respective bank/financial institution regarding the recent transaction failure.
This decline can be a result of credit limits, fraud policy, or other account related issues.
Please note: The deposit will have to be attempted again if you still wish to do so, as our system will not permit a charge once it's declined.
If additional confirmation is needed, you can check your transaction history by logging in at CorrectPay.com or calling our support line (855-836-3364) from your account's associated phone number.