If you're seeing a message that says your Driver’s License (DL) or ID number is invalid, it may be due to a mismatch in your selected state or country.
âś… How to Fix It:
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Check the "State or Country" drop-down on the registration form.
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Make sure it matches the state or country that issued your ID — not the location of the inmate.
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For example, if you live in Texas but the inmate is in Florida, select Texas.
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🔄 Once you match the correct state or country:
Your Driver’s License number should validate properly and allow you to continue registration.