🎯 Error Message:
“Lost/Stolen Card”
🚨 What This Means:
The card number you’re entering has been flagged as lost or stolen by your bank or card provider.
This flag is set by your financial institution, not by us.
🛠️ What You Can Do:
1️⃣ Double-check your entry
Make sure the card number, expiration date, CVV, and billing zip code are all correct — even one wrong digit can trigger an error.
2️⃣ Try another card
If possible, try using a different card or payment method.
3️⃣ Contact your bank
If the information is correct but you're still getting the error, you’ll need to contact your bank or card issuer to find out why the card was flagged and whether it can still be used.
💬 Sample Agent/Chatbot Response:
“The error message you're seeing means the card you're using has been reported as lost or stolen by your bank. Please check that all the info you entered is correct. If it is, we recommend contacting your bank to find out more. You can also try using a different card if available.”