β Why you're seeing this:
If youβre getting a "Suspected Fraud" error when trying to send money, it means your bank is declining the transaction β not CorrectPay.
π¦ Common reasons:
The billing address you entered doesnβt match exactly with what your bank has on file
The bank's fraud protection system is flagging the transaction as suspicious
β What to do next:
1οΈβ£ Double-check your billing address
Make sure your:
Street address
ZIP code
Name on card
match exactly what your bank or card issuer has on file.
2οΈβ£ Contact your bank
Let them know you are trying to make a valid payment to CorrectPay for an inmate deposit or order.
They may need to approve or unblock the transaction on their end.
π§ Quick Tips:
π³ Try a different card if available
π± Use the same billing info as your bank statements
π Wait a few minutes before trying again if blocked