❗ What does this error mean?
You may see the message “Zip code must be alphanumeric” when trying to make a deposit. This usually happens because there is an extra space in the ZIP code field.
🛠️ How to fix it
Please follow these steps:
🧾 Go to the Billing Information section
📍 Find the ZIP Code field
⌫ Make sure there are no spaces after the last number of your 5-digit ZIP code
✏️ If needed, delete the ZIP code and re-enter it carefully
▶️ Try submitting your deposit again
✅ What should happen next
Once the extra space is removed, the error should be resolved and your deposit should go through successfully.
💡 Helpful Tip
If you are using a mobile device, your keyboard may add a space automatically. Re-typing the ZIP code can help prevent this.