📱 Why Can’t I Add or Verify My Phone Number?

There are a couple of common reasons this might happen. Let’s walk through how to fix it! 👇

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🌍 1. Using a Phone Number from Outside the U.S.?

If your phone number is from a different country, follow these steps:

1. Go to your Account Information page.

2. Change the License State or Country dropdown to match where your phone number is from.

3. Enter your phone number with the country code at the beginning (e.g., +44 for the UK, +61 for Australia).

🔁 Once you've updated this, you’ll be able to request a text or call verification from your Account Home page.

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✅ 2. Verify Your Number

After entering your number correctly:

• Choose to receive a text message or phone call.

• Enter the verification code you receive.

• Your phone number should now be successfully verified! 🎉

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🔄 3. Still Not Working?

It’s possible your phone number is already registered to a different account.

📧 If you think that might be the case, email us at:
[e-mail]
We’ll help you get it sorted!