We understand how frustrating login issues can be! If you’ve updated your password but are still seeing an “Invalid Login” message, here’s what you can do:
✅ First, Make Sure Your Password Meets All Requirements:
Your new password must:
- Be at least 8 characters long
- Include at least 1 uppercase letter (A–Z)
- Include at least 1 number (0–9)
- Include at least 1 special symbol
(like! @ # $ % ^ & * ( ) _ + - = { } [ ])
🚫 Your Password Cannot Contain:
- Your username
- Your email address
- Your birthdate
- Your first or last name
🔄 Also Good to Know:
- Passwords must be changed at least once every 90 days for security.
- If your password doesn’t meet all the rules, it won’t be saved—even if it looks like the change went through.