🎥 How to Schedule a Video Visit
Scheduling a video visit with your loved one is quick and simple through CorrectPay! Follow the steps below to get started 👇
🖥️ Step 1: Access CorrectPay
You can use:
The website: CorrectPay.com, or
The CorrectPay App 📱 (available on iOS or Android) or
Facility kiosk
🔐 Step 2: Log In
Log in to your CorrectPay account using your email and password.
If you don’t have an account yet, select Register to create one.
👤 Step 3: Locate “My Individuals”
After logging in, select My Individuals to view the inmates connected to your account.
🏛️ Step 4: Select the Facility and Service
Find your inmate’s name, then click Select Service under their facility.
📅 Step 5: Choose Your Visit Type
Pick the option that works best for you:
🏠 Off-Site Video Visit – join from your phone or computer
🏢 On-Site Video Visit – visit at the correctional facility
🗓️ Step 6: Choose a Date
Select the day you’d like to have your visit.
⏰ Step 7: Choose a Time
Pick the time slot that best fits your schedule.
✅ Step 8: Confirm Your Visit
Make sure you receive a confirmation for your scheduled visit.
Your appointment isn’t guaranteed until it’s confirmed!
💡 Helpful Tip
If you don’t see your inmate listed or can’t schedule, check with the facility to ensure video visits are currently available.