General responses
- ๐งพ Can I Be on the Approved Visiting List for More Than One Inmate?
- ๐ฅ How to Schedule a Video Visit
- ๐ฅ How to Have a Successful Video Visit with Your Loved One
- ๐ Error: โYour billing address is required to pay for this message. Please click here to update your address.โ
- ๐ค Why Do I Need Both a CorrectPay and TBE Login?
- ๐Can I Link My Balance with Another Vendor to My CorrectPay Account?
- ๐ฌ Video Visit: Only Seeing Slivers Of The Screen
- โ Why Is My Medical Status Being Rejected on Correct Pay?
- How Do I Login to/Use TBE?
- ๐ต๏ธโโ๏ธ I Canโt Find My Inmate at Douglas County Youth Center โ What Should I Do?
- โ ๏ธ High Risk of Fraud Error โ What It Means & How to Fix It ๐
- ๐ How Do I Set Up an Account on CorrectPay?
- ๐ Error Message: "You have connected from a location that is not allowed at this facility"
- ๐ง Why Does It Say My Email Code Is Invalid?
- โ๏ธ Whatโs Your Phone Number?
- ๐ฆ Can I Use My Bank Account to Add Funds to an Inmate's Account?
- ๐ Can I Transfer My (or an Inmateโs) Tech Account Balance to a Commissary Account?
- ๐ How to Log Out of Your CorrectPay Visitor Account
- โ๏ธ Speak to a Live Agent at Correct Pay
- ๐ Can't Find Your Facility When Adding an Inmate?
- Search for Inmates by DOC/Inmate ID in CorrectPay
- ๐ฐ Sending Money to an Inmate (CO DOC)
- Video Visitation: 3rd party attempted to join error
- ๐ณ Deposits for Davidson County Inmates, TN
- ๐ฅINTERNAL: Pixelated Video Chat Image
- โ๏ธ How do I make a deposit for Powell County, KY using the phone (IVR)?
- ๐ How is my personal information stored?
- Card Decline Error Cryptographic Failure
- ๐ค What do I press to make a deposit for Pike County, KY using the IVR?
- ๐ What Is an Inmate ID Number & How Do I Find It?